63 offres d'emploi trouvées

Lucca

Product Specialist - Paris

20 nov. 2024 à 8h18   Support clients   Paris Intérimaire
Expertise (30%) - Répondre aux questions avancées des CS ; - Accompagner les CS sur des cas de support et de déploiement... des déploiements auprès des clients ; - Assurer le...
Randox Laboratories

Sales Executive

18 nov. 2024 à 6h18   Support clients   Marseille Temporaire
. We have exciting new career opportunities for a Sales Executive based in Marseille. Location: Remote, Homebased. Based in Marseille... of support and service as a salesperson....
Danaher

Account Manager (F/M/D)

17 nov. 2024 à 17h00   Support clients   Nantes Permanent
Votre profil / Nos attentes: Vous êtes localisé en remote sur votre secteur géographique Vous avez une expérience de vente de solutions... de votre équipe support La notoriété d...
Back Market

Workforce Manager

16 nov. 2024 à 0h36   Support clients   Bordeaux Freelance
And enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience... package, paid time off for activism in your communi...
Open

JFA_Technicien de Proximité

13 nov. 2024 à 18h54   Support clients   Nantes Temporaire
Informatique, création de comptes, déploiement et/ou envois des kits...). Gérer les demandes de support en présentiel ou en remote... de ticketing Jira permettant le suivi des dem...
GE Vernova

Senior Engineer - Field Services F/H

13 nov. 2024 à 1h00   Support clients   Montpellier Intérimaire
Produits, l'équipe de service, les clients, les canaux, les OEM et l'équipe commerciale afin de fournir un support client... to provide superior customer support. Ensure personal...
Back Market

Internal Care & eReputation Specialist (French market)

12 nov. 2024 à 3h36   Support clients   Bordeaux Freelance
” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager..., flexible hours, etc… - Remote friendly comp...
Questel

IT Onboarding Success Specialist F/H

11 nov. 2024 à 8h18   Support clients   Nice Intérimaire
With a strong initiative and comfort working with IT topics to provide remote assistance to end-users. Our diverse user base requires high... level of empathy, patience and active...
Expectra

ARCHITECTE RÉSEAUX / SÉCURITÉ (F/H)

8 nov. 2024 à 6h00   Support clients   Toulouse Intérimaire
Sécurité du Client suivants : Internet Cloud Access protection, Remote Access, Access Control. Vous fournissez à la PSL... votre expérience, expertise et participez à la producti...
Konecranes

Data Scientist - GenAI (F/H) France - Lyon

8 nov. 2024 à 3h18   Support clients   Lyon Freelance
To support chatbot functionality, Develop and deploy APIs for chatbot solutions in the cloud connecting to external systems.... If you think you match, even partially, to this d...
Data Recrutement

Chef de Projet Technique | GreenTech | SaaS B2B | 45/55K€ package (10%...

7 nov. 2024 à 20h18   Support clients   Paris Intérimaire
: Rémunération selon profil : 45K/55K€ package dont 10% de variable Remote : 50% de TT selon votre organisation Localisation... les talents : - Data & Marketing - Tech...
Danaher

Digital Customer Data Solutions Architect

7 nov. 2024 à 3h18   Support clients   Toulouse Intérimaire
Opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You'll... systems to support data-driven decision-making across sa...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.