108 offres d'emploi trouvées

Mindquest

Consultant technico fonctionnel Reflex (H/F) - remote + 31

14 oct. 2024 à 16h00   Support clients   Toulouse Permanent
Équipes locales dans l'adoption des nouvelles solutions et processus. Formation des utilisateurs finaux et support...) Lieu: 31 + remote + déplacement en europe au besoin du pr...
OSS Ventures

Customer Success Manager H/F - English speaking - CDI @MyC

14 oct. 2024 à 10h36   Support clients   Nantes Permanent
. Provide customer insights to the product development team to drive enhancements. Support: Resolve user inquiries via... to continuously improve the customer journey. Achi...
AKANEMA

Développeur fullstack H/F (React JS, Laravel) CDI Lyon

14 oct. 2024 à 2h18   Support clients   Lyon Intérimaire
Et maintenance Gestion de la documentation, support Environnement technique : React JS, Laravel, Docker, Typescript, Redux.../an – Mutuelle Apicil prise en charge à 100%. Tél...
Ubisoft

Ubisoft Mobile : Advertising Monetization Specialist (F/H/NB) (CDD)

13 oct. 2024 à 11h54   Support clients   Paris Permanent
. Localisation : Paris, France Temps de travail : Temps complet Remote ou onsite : Organisation flexible du travail à discuter... dans l'élaboration et la mise en œuvre de leur...
European Camping Group

Technicien(ne) support informatique itinérant(e) Sud Ouest

12 oct. 2024 à 15h00   Support clients   Bordeaux Temporaire
Gestionnaire de ticket Déployer les postes de travail (master), réaliser et mettre à jour les procédures support, s’occuper des... à jour des applications et système Windows, Linu...
Carrier

Technical Sales Manager

9 oct. 2024 à 16h00   Support clients   Marseille Permanent
Pays : France Localisation : Remote location, France, Marseille Role: Technical Sales Manager Location: Carrier... Transicold - remote Contract type: Fulltime permanent - h...
Scalingo

Senior Site Reliability Engineer - Cloud - Full Remote H/F

6 oct. 2024 à 4h18   Support clients   Strasbourg Temporaire
Engagement envers nos clients. Nos bureaux sont basés à Strasbourg et nous acceptons le full remote. Pour soutenir notre... tiers (IaaS, etc.). Participer au support de niveau...
Agilent Technologies

Ingénieur(e) de Service – Chromatographie

5 oct. 2024 à 16h54   Support clients   Lyon Freelance
) Expérience sur un poste similaire en support technique OU en tant qu'utilisatrice/teur de ces produits Bonne compréhension orale.... Option to Work Remote Yes Travel Requir...
Teads

Mobile Software Engineer (iOS & Android) - Omnichannel Supply Team

5 oct. 2024 à 3h00   Support clients   Montpellier Intérimaire
In native language. Support and contribute to our core engine (in TypeScript). Work with other members of the... and support with each other beyond any organizational boundary....
Mirakl

Senior Front-End Developer - React

4 oct. 2024 à 11h36   Support clients   Bordeaux Temporaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... de ces informations grâce à l'IA. Le rôle est ouvert...
LH&TECH

Ingénieur assurance qualité logiciel embarqué H/F

2 oct. 2024 à 17h18   Support clients   Toulouse Intérimaire
De fin de phase, inspections, contrôles qualité). Assurer un support au chef de projets dans le suivi des risques... (télétravail, poste en full remote...), avoir le sentiment qu...
Shopopop

Team Leader Customer Support International F/H

2 oct. 2024 à 7h00   Support clients   Nantes Permanent
. ✨ Sous la responsabilité de la Head of Customer Support, vos missions seront les suivantes : Vous organisez... ; - Remote Ninja : Vous avez déjà animé et travaillé avec des équi...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.