188 offres d'emploi trouvées

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AB Tasty

Cloud Infrastructure Engineer - GCP M/F/D

13 janv. 2025 à 22h00   Support clients   Nantes Permanent
That directly support our developers and enhance our products. Thrive in a flexible, hybrid work environment (up to 3 days remote.... Details Contract: Permanent full-time L...
Implicity

Customer Success Manager - Insuffisance Cardiaque

11 janv. 2025 à 6h18   Support clients   Paris Freelance
Remote monitoring of: Implanted devices, like pacemakers, defibrillators, etc. External devices, like weight scales... for instance Implicity remote monitoring platform was de...
Constellr

Senior AI Data Scientist

9 janv. 2025 à 23h18   Support clients   Toulouse Intérimaire
) in cooperation with WWK Lebensversicherung (20% subsidy) for German employees Flexible working: we support remote or semi-remote... understanding of the nuances in image-based...
Lucca

Consultant(e) Customer Success - Equipe Partenariat Distributeurs

9 janv. 2025 à 11h36   Support clients   Nantes Temporaire
De commercialiser, déployer et assurer le support de leurs clients sur les solutions Lucca. Vous rejoindrez l'équipe Consulting...€ de chiffre d'affaires dès 2025. The workplac...
Back Market

CRM Content & Knowledge Manager (9-month fixed-term contract)

9 janv. 2025 à 4h18   Support clients   Bordeaux Temporaire
And expertise to support our customers and they also look after our customer-facing FAQ articles. The Care content landscape... to support the roll out of our brand new Content &am...
HM Government

Policy and Corporate Support Officer, Strasbourg (FRA24.485)

9 janv. 2025 à 1h54   Support clients   Strasbourg Freelance
. We are currently looking for a Policy and Corporate Support Officer to provide policy, corporate and logistical support to the rest... role is split in 2 key areas: Policy P...
Mirakl

Software Engineer - Java / React (F/H)

7 janv. 2025 à 15h54   Support clients   Bordeaux Intérimaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... poste est à pourvoir en CDI, sur Paris, Bordeaux ou en...
Prestinfo Services

Administrateur Linux messagerie H/F/X

2 janv. 2025 à 13h54   Support clients   Paris Permanent
De nouvelles technologies Développer des scripts d'automatisation Accompagner le support N2-N3 Agir en référant technique auprès... ou Valence) ou full-remote (ouvert aux franco...
Waapi

Head Of Support - CDI 👽

31 déc. 2024 à 1h00   Support clients   Montpellier Intérimaire
Le rôle du Head of Support est de maximiser l'efficacité opérationnelle et la performance globale de l'équipe support... les points hebdomadaires de son équipe Accompagner la gest...
Ubisoft

Animation programmer (F/M/NB)

29 déc. 2024 à 11h18   Support clients   Bordeaux Intérimaire
Collaborating with animation, gameplay, engine, and R&D teams. The role involves helping create and support the Animation Team... within an international team. Additional I...
Ubisoft

Technical Animator - (F/M/NB)

29 déc. 2024 à 0h54   Support clients   Bordeaux Permanent
Support for the tools, engine and animation teams Interact and collaborate with different teams (Art, Design, Code... - France Remote Work : weekly work from home pace to define...
TechConseils

PMO Aéronautique / Business analyst

27 déc. 2024 à 16h18   Support clients   Toulouse Temporaire
Apporter un support à la planification et la gestion des risques Assurer le suivi du plan d'actions Vos compétences... ou en full remote. Nous sommes fiers d'accompagner les...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.