25 offres d'emploi trouvées

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Back Market

CRM Content & Knowledge Manager (9-month fixed-term contract)

9 janv. 2025 à 4h18   Support clients   Bordeaux Temporaire
And expertise to support our customers and they also look after our customer-facing FAQ articles. The Care content landscape... to support the roll out of our brand new Content &am...
Mirakl

Software Engineer - Java / React (F/H)

7 janv. 2025 à 15h54   Support clients   Bordeaux Intérimaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... poste est à pourvoir en CDI, sur Paris, Bordeaux ou en...
Ubisoft

Animation programmer (F/M/NB)

29 déc. 2024 à 11h18   Support clients   Bordeaux Intérimaire
Collaborating with animation, gameplay, engine, and R&D teams. The role involves helping create and support the Animation Team... within an international team. Additional I...
Ubisoft

Technical Animator - (F/M/NB)

29 déc. 2024 à 0h54   Support clients   Bordeaux Permanent
Support for the tools, engine and animation teams Interact and collaborate with different teams (Art, Design, Code... - France Remote Work : weekly work from home pace to define...
Luni

Product Designer

13 déc. 2024 à 20h36   Support clients   Bordeaux Intérimaire
With a range of thoughtful benefits: Flexible Time Off & Work: Unlimited vacation, 2 remote days/week and work remotely for up to 30...: Company and retirement savings plans...
Mirakl

Senior Software Engineer React

11 déc. 2024 à 8h18   Support clients   Bordeaux Temporaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... informations grâce à l'IA. Le rôle est ouvert sur Par...
Mirakl

Senior Java Developer (F/H)

2 déc. 2024 à 21h54   Support clients   Bordeaux Intérimaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... poste est à pourvoir en CDI et Freelance, sur Paris, Bo...
Back Market

On-site SEO manager FR

25 nov. 2024 à 22h00   Support clients   Bordeaux Freelance
Market:“be a coach not a dictator” is at the core of this program ! We train and enable all our leaders to support their team... your community, parental benefits, flexible hours,...
Back Market

Workforce Manager

16 nov. 2024 à 0h36   Support clients   Bordeaux Freelance
And enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience... package, paid time off for activism in your communi...
Back Market

Internal Care & eReputation Specialist (French market)

12 nov. 2024 à 3h36   Support clients   Bordeaux Freelance
” is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager..., flexible hours, etc… - Remote friendly comp...
European Camping Group

Technicien(ne) support informatique itinérant(e) Sud Ouest

12 oct. 2024 à 15h00   Support clients   Bordeaux Temporaire
Gestionnaire de ticket Déployer les postes de travail (master), réaliser et mettre à jour les procédures support, s’occuper des... à jour des applications et système Windows, Linu...
Mirakl

Senior Front-End Developer - React

4 oct. 2024 à 11h36   Support clients   Bordeaux Temporaire
, Product Design, Data et Support opèrent en transverse en apportant leur expertise et de la cohérence sur l'ensemble des... de ces informations grâce à l'IA. Le rôle est ouvert...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.