8 offres d'emploi trouvées

Expectra

ARCHITECTE RÉSEAUX / SÉCURITÉ (F/H)

8 nov. 2024 à 6h00   Support clients   Toulouse Intérimaire
Sécurité du Client suivants : Internet Cloud Access protection, Remote Access, Access Control. Vous fournissez à la PSL... votre expérience, expertise et participez à la producti...
Danaher

Digital Customer Data Solutions Architect

7 nov. 2024 à 3h18   Support clients   Toulouse Intérimaire
Opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful. You'll... systems to support data-driven decision-making across sa...
Expectra

INGÉNIEUR RÉSEAU ET SÉCURITÉ CONFIRMÉ (F/H)

31 oct. 2024 à 20h36   Support clients   Toulouse Intérimaire
. Vous assurez le support réseaux et sécurité LAN/WAN. Vous résolvez les incidents niveau 2/3 dans les domaines réseau, sécurité..., escaladés par l'équipe d'exploitation. Vous...
Hays

Technicien Support et Proximité H/F

30 oct. 2024 à 21h36   Support clients   Toulouse Temporaire
Profil : au moins 2 ans sur un poste similaire Nous recherchons un Technicien support et proximité pour le compte... en main à distance via Panda (Remote Desktop). Gestion de...
TMC France

Responsable opérationnel sécurité informatique F/H

28 oct. 2024 à 15h18   Support clients   Toulouse Intérimaire
Suivants : Internet Cloud Access protection Remote Access Access Control En tant que Leader de la Product Service Line.../Responsable opérationnel) aura pour mission, au nive...
Mindquest

Consultant technico fonctionnel Reflex (H/F) - remote + 31

14 oct. 2024 à 16h00   Support clients   Toulouse Permanent
Équipes locales dans l'adoption des nouvelles solutions et processus. Formation des utilisateurs finaux et support...) Lieu: 31 + remote + déplacement en europe au besoin du pr...
LH&TECH

Ingénieur assurance qualité logiciel embarqué H/F

2 oct. 2024 à 17h18   Support clients   Toulouse Intérimaire
De fin de phase, inspections, contrôles qualité). Assurer un support au chef de projets dans le suivi des risques... (télétravail, poste en full remote...), avoir le sentiment qu...
Lynx RH

Technicien helpdesk N2 client final H/F

28 sept. 2024 à 21h18   Support clients   Toulouse Permanent
: Bases en administration serveur et services réseau. - Windows 10 : Installation, configuration, maintenance, support... en scripting PowerShell. - Création et dépannage de GPO...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.