15 offres d'emploi trouvées

Oracle

Technical Analyst 2-Support

20 nov. 2024 à 15h36   Support clients   Casablanca Freelance
Job Description: This position is for remote customer support of Oracle Linux ( products in the Oracle Cloud ( . The... and Virtualization family of products, working in partners...
Oracle

Product Support Manager

19 nov. 2024 à 23h54   Support clients   Casablanca Freelance
Job Description: This position is for managing and leading a team that performs remote customer support of Oracle... reported issues on Oracle Linux family of products, working i...
AnyTech365

German Sales Agent (Deutscher Verkaufsagent)

12 nov. 2024 à 11h18   Support clients   Casablanca Intérimaire
Us - you must give the best first impression of AnyTech365 You will perform a remote computer or IoT (Internet of Things) device... one of the world's best support and security co...
Dedalus

Java Full Stack manager Developer

11 nov. 2024 à 23h36   Support clients   Casablanca Intérimaire
, writing code and unit tests and fixing bugs. Support the maintenance tasks with issue investigation and bug fixing... communication with the R&D and remote team, to anticip...
Dedalus

Integration Specialist

8 nov. 2024 à 7h00   Support clients   Casablanca Permanent
For IVD (InVitro Diagnostic) products using the appropriate ESB (i.e. Picasso). You’ll support the development teams... and support Integration Manager for the design of integrat...
WHIZZ

Sales Representative (French)

27 oct. 2024 à 22h18   Support clients   Casablanca Intérimaire
Our customers to succeed. As part of our growing Remote Sales & Support team, we are looking for a motivated and skilled Sales... and customer support, we'd love to hear from...
NTT Data

Service Desk Agent- Swedish/English-Helpdesk Senior Associate

25 oct. 2024 à 23h54   Support clients   Casablanca Permanent
Office family applications Experience of providing remote IT support is an advantage Ability to analyze and solve problems...] (MA-CAS), Morocco (MA). Service Desk Agent- Swedi...
BrickBrands

Content Processing Specialist (Content Moderator)

25 oct. 2024 à 2h18   Support clients   Agadir Permanent
Company Description BE PART OF OUR GLOBAL TEAM AND MAKE AN IMPACT HERE AT BRICKBRANDS! “Great flexibility, support... Offers: 100% Remote position Continuous learning experie...

Conseillers client - réception d'appel - Casablanca - Full Remote | Fè...

18 oct. 2024 à 20h36   Support clients   Fès Temporaire
D’accomplissement de carrière dans un environnement multi culturel de classe mondiale ! Poste : Assurer le support... de gestion de la relation client. Avantages sociaux et...
Cnexia

Conseillers client - réception d'appel - casablanca - 100 % Work from...

17 oct. 2024 à 16h18   Support clients   Casablanca Permanent
Assurer le support et la satisfaction des clients francophones du marché canadien. • Gérer les réclamations et fournir.... • Parfaite connaissance des techniques de gestion de la r...
Cummins

Administrative Associate - Level III - General Management

11 oct. 2024 à 23h18   Support clients   Casablanca Intérimaire
And accounted for. Technical Proficiency: Being comfortable with configuring laptops, facilitating remote access... for troubleshooting, and understanding network connectivity iss...
Oracle

Senior APEX Developer

2 oct. 2024 à 20h00   Support clients   Casablanca Freelance
Job Description: APEX Developer Location: UK remote Are you an experienced Oracle APEX developer... systems that scale to support thousands of users. You will work within a w...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.