21 offres d'emploi trouvées

Siemens

Pre-sales Technical Support for WinCC SCADA Products - Apprentice

8 nov. 2024 à 20h00   Support clients   Zürich Temporaire
Job title: Pre-sales Technical Support for WinCC SCADA Products - Apprentice Create... Support. Siemens is a focused technology company, pioneering intelligent solutions that t...
Michael Page

IT Support M365, L1 L2 - 2 months - Start date ASAP - Lausanne

6 nov. 2024 à 13h18   Support clients   Lausanne Intérimaire
Issues and solutions in a clear, organized manner for future reference. Provide support for EMEA offices with remote...Mainly provide Level 1 and 2 technical support for Microsoft...
ServiceNow

Enterprise Account Executive

28 oct. 2024 à 17h00   Support clients   Lausanne Freelance
On how ServiceNow can help help their IT roadmap Identify the right specialist/ support resources to bring into a deal, at the right... our distributed world of work with flexibil...
Unicef

Health Specialist, Last Mile Delivery - P3

27 oct. 2024 à 4h18   Support clients   Genève Freelance
UNICEF The Health Specialist will support implementation of the DRIVE initiative to scale innovative last mile direct... for allÀ The Health Specialist will support implementat...
Finders

Chief Strategy Officer

26 oct. 2024 à 1h54   Support clients   Lausanne Intérimaire
, support, and drive this scaling process, we are seeking a talented Chief Strategy Officer with a strong track record in..., a hybrid remote work arrangement can be negotiated....
EPFL

Data Officer for Digital Chemistry

23 oct. 2024 à 5h54   Support clients   Lausanne Freelance
SwissCAT+ Hubs ( ). Remote (home office) work will be possible for most of the activities. Motivated and qualified candidates..., openstack, Ansible, ngingx, uwsgi, AirTable)....
EWOR

Artificial Intelligence CEO & Founder at your own start-up (100 % remo...

20 oct. 2024 à 3h18   Support clients   Lausanne Temporaire
For substantial funding rounds during or after our Fellowship programme. This investment is designed to support the initial stages... founders, and high-quality entrepreneurship ed...
Trafigura

IT Desktop Support (Permanent Position)

18 oct. 2024 à 4h18   Support clients   Genève Temporaire
. Provide remote support to users in other regions. Undertake small to medium-sized IT projects as instructed by the Regional... region and will be reporting directly to the Regi...
Bosshard & Partner

DevOps Engineer (A) Log Management & Monitoring

18 oct. 2024 à 2h18   Support clients   Zürich Freelance
& Monitoring. WORKLOAD 70% WORKPLACE Zurich / Remote (nur aus der Schweiz) START DATE 29.10.2024 END... können. Eine Remote-Tätigkeit aus dem Ausland ist nicht...
UNHCR

Sport Coordination Team Intern

17 oct. 2024 à 23h36   Support clients   Genève Permanent
UNHCR approaches partnerships in a strategic and coherent manner. The Service provides support to regional and country... to provide guidance and support on the use of sport as a t...
OBT

ICT-Network- und Firewall Administrator / Engineer (a)

17 oct. 2024 à 10h36   Support clients   Zürich Permanent
Level Support) Beraten und unterstützen der Kunden bei Beschaffungsvorhaben und bei der Konzeption und Einführung von... der erforderlichen Dokumentationen Kundenbetreuung remote...
United Nations

Intern - Programme Management Early Warnings for All

15 oct. 2024 à 6h36   Support clients   Genève Permanent
Society, the private sector, parliamentarians and the science and technology community. This internship is remote, working... Senior Coordination Officer Early Warnings for All. Th...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.